AI Grievance & Duplicate Triage
Own The Issue.
Fix The City.
Report Fast,
Track Live.
Type in Hindi, Hinglish, or English. Edge ONNX models deduplicate reports and dispatch to field teams in real time.
36%
Duplicate Reduction
Complaint Ingestion
Submit Grievance in Any Dialect
Our hybrid deduplication matrix evaluates spatial proximity and semantic text vectors to prevent duplicate work orders.
Scenario Presets:
Location Pin (Mapbox GL)
Presets:
Critical Hotspot (≥ 85) High Urgency Standard
Mapbox GL GIS Engine
Operational Verticals
Automated Department Routing
- 01
Water Supply & Drainage
Main pipeline breaches, low pressure, drinking water quality, and sewerage overflows.
- 02
Roads & Infrastructure
Potholes, asphalt resurfacing, traffic light failures, and bridge maintenance.
- 03
Electricity & Power Grid
Fallen high-tension cables, transformer blasts, sparking wires, and streetlight outages.
- 04
Solid Waste & Sanitation
Uncollected municipal dumps, bio-hazard clearance, and open drain clearing.
- 05
Public Health & Safety
Vector mosquito breeding, stagnant water fumigation, and civic safety hazards.
Operational Metrics
Civic Platform by the Numbers
24/7
Continuous AI Ingestion
36%
Duplicate Reduction Rate
<15ms
ONNX Embedding Latency
1.5km
Spatial Hotspot Radius